HOMESTYLE AGED CARE - Victoria - COMPANY INITIATIVES

Veteran Liaison Officer (VLO)

The position of Veteran Liaison Officer (VLO) is part of the Community Program for Homestyle Aged Care Services.

A copy of the Veteran Liaison Officer Role Statement [attach role statement to the title] is available. A summary of the role is reproduced below. The purpose of the Veteran Liaison Officer Role is to provide a link between the Department of Veterans Affairs (DVA) and the Homestyle Aged Care Services group to ensure the best possible outcomes for our veteran residents and their carers.

The role includes, but is not limited to, the following:

•	Ensure that DVA clients their families and carers (including professional carers) are aware of the support provided by the group's VLO. Act as a single point of contact for DVA clients, their families and carers, Ex-Service Organisations and DVA with particular regard to resolution of concerns/problems.
•	Provide pre-admission support for new residents, their families and carers.
•	Assist in the streamlining of discharge and placement in other facilities as appropriate.
•	Refer residents, their families and carers to appropriate services/resources.
•	In conjunction with Ex-Service Organisations, coordinate DVA client visiting and information services, and establish/maintain communication and linkages between the facility and the Veteran Community.
•	Coordinate general health and lifestyle education and counselling. This will include the identification/development and implementation of health promotion programs relevant to the Veteran Community.
•	Ensure the Veteran Community is made aware of the range of services, programs and activities available at the facility.

For more information please contact us ... [ click here ]

Homestyle Focus Groups

Homestyle has established focus groups where representatives from all of its facilities on a regular basis for training and the sharing of information. Skills convene and information are taken back to the facility.

The focus groups are:

•	Diversional Therapy / Cultural Care
•	Wound Care
•	Continence
•	Clinical Services
•	Catering